Important Questions you should ask


Why use a valuer?

Registered valuers are governed by the Valuers Act 1948. In addition, valuers must conform to a code of ethics and standards as prescribed in the Property Institute of New Zealand Professional Practice 2006.

This level of regulation protects the public.

Because valuers have no vested interest in the outcome of a residential purchase or sale, they can provide an unemotive expert opinion based on the evidence only.

This is important as buying a house is arguably the biggest most important financial decision most of us will make in our lifetime, and often decisions can become clouded by emotion.

Will a Registered Valuer value my property?

Yes, CB Richard Ellis only employs registered residential valuers. Many firms employ unregistered valuers who undertake the valuation which is then signed off by a Registered Valuer. CB Richard Ellis does not employ this policy.

Do you have adequate professional indemnity insurance cover?

Yes, CB Richard Ellis is the world's leading integrated real estate services company with offices in more than 300 locations worldwide.

When employing valuers, clients should check on the extent of cover available.

What qualifications do CBRE valuers have?

All CB Richard Ellis residential valuers are registered or have advanced ANZIV/SPINZ status.

Please refer to the Valuer Qualifications section for a thorough description of the qualifications.

How large is your practice/firm?

CB Richard Ellis employs over 80 residential valuers in Australia and nearly 50 valuers in New Zealand who undertake assessments on all aspects of property, including residential.

Do you undertake residential market research?

Yes, CB Richard Ellis has a dedicated research division based in our Auckland office. This is supported by a dedicated residential researcher within our Brisbane office.

See Residential Research.

What are your quality control procedures?

Every valuation undertaken by a CB Richard Ellis valuer is reviewed.

Quality control and quality assurance are critical integral aspects of the valuation process. All valuations are stored in a web based system called "TOPS", and random audits are undertaken by senior valuation executives based within our Auckland, Brisbane, and Sydney offices.

We are confident that our quality control procedures are second to none in the New Zealand market ensuring the provision of reports of the highest quality to our clients and lenders.

What is the difference between a market valuation and a CV?

CV stands for Capital Value and is a rating valuation undertaken on behalf of territorial local authorities such as Auckland City Council, Manuaku City Council or Christchurch City Council.

These assessments are usually only undertaken every 3 years and in most cases properties are not inspected by valuers. As such, they must be treated with significant caution as the CV may vary considerably from a current market valuation.

A current market valuation involves a full site inspection by a Registered Valuer, measurement of improvements, and analysis of comparable evidence. This is prescribed by strict criteria and standards set down by the New Zealand Institute of Valuers and Property Institute of New Zealand.